Terms of service

TERMS OF SERVICE

These Terms of Service govern your use of our website and any purchase you make from us. By using our site or placing an order, you agree to these Terms. Please read them carefully. If you do not agree with them, please do not use our site or place an order.

Overview. Our website is operated by 999 ECOM LLC (trading as ThriftJacket), based in Wyoming, United States. These Terms include and work alongside our other policies, including our Return and Refund Policy, Shipping Policy, and Privacy Policy, all of which are part of these Terms by reference.

Eligibility. To use our site and place an order, you must be of legal age in the place where you live, or have the consent of a parent or guardian if a minor uses the site. By using our site, you confirm that you meet these requirements. You agree not to use our products or site for any illegal or unauthorized purpose.

Products. We do our best to display our products accurately, but colors and details may vary depending on your screen and settings, so the item you receive may look slightly different from the images online. All products are subject to availability, and we may change, limit, or discontinue any product at any time. Prices and product descriptions may also change without notice.

Orders. We reserve the right to refuse or cancel any order at our discretion, including for reasons such as suspected fraud, unauthorized activity, or errors in pricing or product information. If we cancel an order after payment has been taken, we’ll issue a full refund for that order. You agree to provide current, complete, and accurate purchase and account information for every order you place with us.

Pricing and payment. All prices are shown in the currency displayed at checkout and may change at any time. Payment must be received in full before we process and ship your order. By placing an order, you confirm that you are authorized to use the payment method provided. If a payment fails or is reversed, we may cancel or hold the order.

Shipping and delivery. Estimated processing and delivery times are set out on our product pages and in our Shipping Policy. These timelines are estimates and are not guaranteed. Once your order is handed to the carrier, the risk of loss and the responsibility for the package pass to you. Orders that arrive damaged or incorrect are handled under our Return and Refund Policy.

Returns and refunds. Returns, refunds, and cancellations are governed by our separate Return and Refund Policy, which forms part of these Terms. Please review that policy for full details on eligibility, timelines, and the process.

Rewards and store credit. Any rewards, points, or store credit we may offer are provided at our discretion. They hold no cash value, cannot be exchanged for cash, and expire 365 days after being issued unless stated otherwise. We may change, pause, or end any rewards program at any time without notice.

Intellectual property. All content on our site, including text, images, logos, graphics, and design, is owned by us or our suppliers and is protected by applicable laws. You may not copy, reproduce, distribute, or use any of this content without our prior written permission.

Prohibited uses. You agree not to use our site for any unlawful activity, to infringe on the intellectual property of others, to transmit viruses or any harmful code, or to interfere with the security or proper operation of the site. We may suspend or terminate your access if you violate these Terms.

Limitation of liability. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product that the claim relates to. All products and our site are provided on an “as is” and “as available” basis, without warranties of any kind beyond those required by law.

Indemnification. You agree to indemnify and hold us harmless from any claims, losses, or costs, including reasonable legal fees, arising from your breach of these Terms, your violation of any law, or your infringement of the rights of any third party.

Changes to these Terms. We may update these Terms at any time, and changes take effect as soon as they are posted on our site. Your continued use of the site or placing of orders after changes are posted means you accept the updated Terms.

Governing law. These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules.

Contact. If you have any questions about these Terms, please contact us at support@thriftjacket.com.